Your personal information matters greatly to us at WowBet. This page clearly explains what data we collect, how we store it, and the circumstances in which it is used.
Important: By using the WowBet platform, you agree to this Privacy Policy. We never sell your data to third parties. Protecting your privacy is our core commitment.
WowBet (wowbet.one) is a trusted online gaming and betting platform serving millions of players across Bangladesh. We believe that protecting users' personal information must always come first in any digital service.
This Privacy Policy explains what types of information WowBet collects, how it is used, how it is stored, and what rights you have. This policy applies to all registered and unregistered users.
Registering at WowBet means you agree to this Privacy Policy. If you have any objections to any part of it, please contact our support team before using the platform. We take every concern seriously.
Our Promise: WowBet never sells, rents, or discloses your data to unauthorized third parties. Your privacy is an integral part of our business responsibility.
Collecting certain personal information is essential for us to provide a safe and fair service on the WowBet platform. We only collect what is necessary — nothing more.
Directly Collected Information:
Automatically Collected Information:
Security Note: WowBet never stores the full account password or PIN for your payment method. Only your account number and transaction reference are retained for verification purposes.
| Type of Data | Reason for Collection | Required? |
|---|---|---|
| Mobile Number | OTP Verification, Support Contact | Yes |
| Date of Birth | Age verification for 18+ | Yes |
| Payment Number | Deposits & Withdrawals | Yes |
| NID Copy | KYC Verification (Large Withdrawals) | Conditional |
| Promotional Notifications | Optional |
WowBet collects your data only for specific, legitimate purposes. We never use information beyond those purposes, and your data is not processed for any new purpose without your consent.
Please Note: WowBet will never ask for your password, OTP, or full payment details via SMS or phone call. If anyone does, it may be a scam — contact our support team immediately.
WowBet never sells your personal information or shares it with third parties for marketing purposes. However, limited data may be shared in certain specific circumstances:
Our Commitment: We have strict non-disclosure agreements (NDAs) in place with all third parties we work with. They are equally obligated to uphold the same standard of data protection.
WowBet uses cookies on its website to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
WowBet uses the following types of cookies:
You can manage or delete cookies from your browser settings. However, disabling essential cookies may prevent some WowBet features from working properly.
WowBet does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.
| Type of Data | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Log | 7 Years | Financial Auditing & Dispute Resolution |
| Gaming History | 3 Years | Dispute Evidence & Analysis |
| KYC Documents | 5 years after account closure | Anti-Money Laundering |
| Support Chat Log | 2 Years | Quality Control & Training |
| Cookie Data | At end of session or up to 1 year maximum | Browsing Experience |
Once the retention period expires, your data is automatically deleted or anonymized in a secure manner, ensuring you can no longer be identified in any way.
WowBet believes you should have full control over your own data. Your key rights are outlined below:
You can request to know what information WowBet holds about you.
To correct inaccurate or outdated information, please contact our support team.
You can request deletion of data beyond the legally required retention period after your account is closed.
You may object to your data being used for marketing purposes at any time.
You can request a copy of your data in a structured format.
You may opt out of promotional communications at any time.
How to Submit a Request: To exercise your rights, email [email protected] or reach out via live chat support. We typically respond within 3–7 business days.
WowBet strictly does not collect data from anyone under the age of 18. Our platform is designed exclusively for adults.
If we discover that an account has been created by someone under the age of 18, that account will be immediately suspended and all associated data will be deleted. If a parent or guardian suspects their child is using WowBet, please contact us without delay.
WowBet uses industry-leading security technology to protect your data. Our security layers include:
In the Event of a Data Breach: In the event of a data security breach, we will notify all affected users within 72 hours and take immediate protective action.
WowBet may update this Privacy Policy from time to time. Changes may be made due to service improvements, the introduction of new technologies, or legal requirements.
Before any significant changes take effect, WowBet will notify you via SMS or app notification to your registered mobile number. Continued use of the platform after such changes constitutes acceptance of the updated policy.
Tip: We recommend reviewing this Privacy Policy every 3 months. You can always check the last updated date at the top of the page to stay informed.
For any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team. We take every request seriously.
Email: [email protected]
Response Time: Typically 3–7 business days
Live Chat: 24/7 Bangla Support Available
When contacting us, please provide your registered mobile number and a detailed description of your request. This allows us to resolve your matter quickly and effectively.
The WowBet Privacy Policy is not just words on paper — it is actively enforced at every level.
All your data is protected with 256-bit SSL encryption. Everything from platform access to transactions is encrypted — no one can intercept it along the way.
WowBet's strict policy — your data is never sold to third parties. We have no data-sharing agreements with advertisers or data brokers.
Your NID, passport, or photo is stored in a separate, secured database. Only authorized personnel involved in specific verification processes can access it.
WowBet conducts comprehensive security audits every three months through third-party cybersecurity experts. Any vulnerabilities identified are addressed promptly.
From your account settings, you can manage notification preferences, opt out of promotional messages, and request data deletion — all on your own.
Our support team is always available to help with any privacy-related questions — in English or Bangla, any time of day or night. We're here whenever you need us.
Satisfied after reading our Privacy Policy? Register now and enjoy safe gaming on a platform you can trust.